2 Years Extended Warranty
Shipping & Returns
Shipping Policy
Thank you for visiting and shopping at dermachom.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 1-3 days. Orders are not shipped or delivered on weekends or holidays.
Shipping rates & delivery estimates
United States
Priority Shipping : 3-5 days (Shipped from the USA)
Cost: FREE
International
Shipping: 6-14 days (free shipping over $125)
Cost in US dollars: ~$9.99
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Return & Refund Policy
Pentachom SE provides a 180-day money-back guarantee. If you are not satisfied with the results within this period, you can return the product for a full refund.
Step 1: Document your journey, take a photo of the treated area at least bi-weekly
Step 2: Use Pentachom SE regularly, at least once a day
Step 3: Do your treatment consistently for 180 days
If you do not see results within 180 days, no questions asked, we return all your costs.
If you need further assistance or have more questions, feel free to reach out to our customer service team.